Foundation Session
A focused, 45‑minute confidential consultation for clarity and direction
Purpose
This is the “I need to talk this through” session. It’s ideal for early concerns, confusion, or preparing for a conversation with HR or a manager.
What Happens During the Session
- Clarification of the issue together
- Identify the goals
- Outline risks and considerations
- Explaination of how HR typically handles situations
- Immediate next steps are provided
- Help with preparing for a meeting or email
What Clients Should Bring (If Available)
Nothing, but if you have it, it helps:
- Recent emails related to the issue
- Notes from meetings
- Performance reviews
- Policies they’re confused about
- Any documentation they’ve already started
What Clients Receive After the Session
- A short written summary
- Optional scripts or talking points
- A list of recommended next steps
- Optional upgrade to Shield Strategy if needed
Boundaries / Considerations
- No document editing in this tier
- No long‑term support
- No employer contact
- No legal advice
Shield Strategy
A deeper, 60 - 75-minute structured session for complex or sensitive situations.
What Happens During the Session
- Review of the situation in detail
- Analyze documentations and/or emails
- Identify risks and possible HR responses
- Discuss rights and responsibilities
- Draft or refine communication (emails, scripts, statements)
- Create a step‑by‑step strategy for the next 1–3 weeks
What Clients Should Bring (If Available)
- Emails from HR or their manager
- Performance improvement plans
- Written warnings
- Accommodation requests or medical notes
- Notes from meetings
- Screenshots or timelines
- Relevant policies (attendance, conduct, performance, etc.)
What Clients Receive After the Session
- A detailed written summary
- Drafted or refined email/script
- A short-term strategy plan
- Documentation recommendations
- Optional check‑in (paid add‑on)
Boundaries / Considerations
- HR or the employer will not be contacted
- Legal letters are not provided
- Laws are not interpreted — HR processes are explained
- Confidentiality and neutrality are maintained
Ongoing Ally
Typically, 4 - 8 weeks, depending on the situation of continued support as the employee moves through a multi‑step HR process.
Purpose
This is for employees who need a steady, confidential partner over time — especially in regulated industries where processes are slow and documentation matters.
What Happens During the Engagement
- Regular check‑ins
- Document review and refinement
- Strategy adjustments as the situation evolves
- Preparation for meetings or hearings
- Communication drafting
- Emotional support + clarity
- Tracking timelines and next steps
What Clients Should Bring (If Available)
- All documents related to the issue
- Updated emails or meeting notes
- Any new HR communication
- Their own notes or timeline
- Policies or procedures they’re navigating
What Clients Receive Throughout
- Priority scheduling
- Ongoing document support
- Updated scripts and communication
- A living strategy plan
- A confidential space to process and plan
Boundaries / Considerations
- The employer will not be contacted
- Employer meetings are not attended with the client
- No legal representation is provided
- A supportive, strategic, HR‑informed role is maintained